Privacy Policy

Who we are

Expert Vantage (“we”, “us”) provides the software described at this website. For privacy questions, contact us at privacy@expert-vantage.com. If you are in the EU/UK, we act as the data controller for account data and as a data processor for the content you connect or upload.

What we collect

• Waitlist details. The email address (and any plan interest) you give us when joining the waitlist.
• Account data. Name, email, billing details, and settings once you create an account.
• Connected inbox content. If you connect an inbox, the emails needed to triage your expert-network activity. We request the minimum scope required and never send mail on your behalf without your action.
• Knowledge-base documents. The CVs, project briefs, and case studies you upload so drafts and briefings reflect your real experience.
• Usage and device data. Basic logs needed to run, secure, and debug the service.

How we use your data

We use your data to provide the service: classify incoming opportunities, draft replies in your voice, assemble pre-call briefings, and track payments. We also use it to secure the service, provide support, and communicate about your account or the beta.

What we never do

• We never use your data to train shared or third-party AI models.
• We never sell your data or share it for advertising.
• We never pool your emails or documents with those of other users.

AI & subprocessors

To generate drafts and briefings we send the relevant text to AI model providers under agreements that prohibit training on your data. We also use infrastructure, email, and payment providers strictly to operate the service. A current list of subprocessors is available on request at privacy@expert-vantage.com.

Legal bases (EU/UK)

We process data to perform our contract with you (providing the service), to comply with legal obligations, and on the basis of our legitimate interests in running and securing the product. Where required, we rely on your consent — which you can withdraw at any time.

Data retention

We keep your data for as long as your account is active. If you cancel, you can export your records, and we delete your data within 30 days of account closure, except where we must retain limited records to meet legal obligations.

Your rights

You can access, correct, export, or delete your data at any time — most of this is self-serve in the app, including one-click account deletion and CSV export. EU/UK users also have the right to object to or restrict processing and to lodge a complaint with a supervisory authority. To exercise any right, email privacy@expert-vantage.com.

International transfers

Where data is processed outside your region, we rely on appropriate safeguards such as Standard Contractual Clauses.

Security

We use encryption in transit, access controls, and least-privilege practices. No system is perfectly secure, but protecting your data is a core part of how the product is built.

Cookies

The marketing site uses only essential cookies needed to function. If we add analytics, we will update this policy and, where required, ask for your consent.

Changes to this policy

We'll update this page when our practices change and revise the “last updated” date above. Material changes will be communicated by email where appropriate.

Contact

Questions about privacy? Email privacy@expert-vantage.com.